Reference

Privacy Policy for Indonesia Accounts

We explain what we collect from your account, device, and payment route so you can see how the record is used before you open anything, including the details…

Account dataDevice logsPayment checks
dageland4d Privacy Policy for Indonesia Accounts
CONTACT ROUTES

Where to Send Privacy Requests

Use the channel that is easiest for you: WhatsApp, live chat, or email.

WhatsApp Send the request from the number linked to your account, plus the detail you…
Live Chat Use live chat if you want a quick correction check while you stay on…
Email Email works well for longer requests, especially when you need a written trail.
DATA HANDLING

How We Handle Your Data

We keep the policy simple: collect only what we need, store it for a limited time, and let you ask for changes through a named contact route.

Data Collection

We record the details you enter at sign-up, the device model, browser type, IP address, and the payment reference that comes back from DANA, OVO, GoPay, or QRIS. We keep it to support account history and verification.

Cookies

Cookies help us keep you signed in, remember language choice, and save session state on Chrome, Safari, and mobile browsers. If you clear them from your device settings, the policy text still opens, but the next sign-in may ask again.

Account Security

Before we change private details, we ask for the phone number and email on file. If login activity looks unusual, we may ask you to confirm a recent action and reset the password from the account page.

Retention

We keep support chats, login logs, and payment references only as long as needed for account history, request handling, and legal duties. When the retention period ends, we delete or anonymise the record where local law permits.

Request Changes

You can ask us to correct your name, contact number, or address record after you submit the matching account details. We only update the file after the request matches the profile we hold.

Who Sees It

Only the staff who need the record for support, verification, or payment checking can access it. If we need a service partner to move a message or confirm a transaction status, we share the minimum data required.

Questions About This Policy

These answers cover what we keep, why we keep it, and how you can ask for changes. We base the policy on the data we actually touch: account details, device logs, cookies, and payment references from DANA, OVO, GoPay, or QRIS. If local law changes what we may share, the stricter rule applies, and we will follow the applicable limit for your account.

We collect the details you enter, such as your name, phone number, email, and the device data that helps us secure the session. If you use DANA, OVO, GoPay, or QRIS, we also keep the returned payment reference.

Yes. Cookies keep the session stable on Android, iPhone, Chrome, Safari, and desktop browsers, and they remember your language choice. You can clear them in your device settings, although you may need to sign in again.

We keep account and support records only for the time needed to manage your profile, respond to requests, and meet legal duties. After that period, we remove or anonymise the file where local law permits.

Yes. Send the request through WhatsApp, live chat, or email, and include the account email or phone number plus the exact detail you want changed. We verify the match before we touch the file.

Only the staff who need it for support, account checking, or payment verification can open the record. If a partner is involved in a message route or payment status check, we share only the minimum details needed.

Yes. Access depends on local law and is available only where local law permits. If a request or function is not allowed in your area, we will not make it available on your account.

Use WhatsApp, live chat, or email, and tell us what you want to confirm, change, or remove. We will reply with the next step after we match the request to your account record.